January 8, 2007
Jade Blair
750 Grant Street Apt 3
Indiana, PA 15701
To whom it may concern:
On December 19th I tried to withdraw 65.46 dollars (50 euros) from a Fortis Bank ATM in Aalst, Belgium. I did not receive any cash and I was told the ATM was out of money. When I checked my balance online I saw that the money had been taken out of my account. The person I spoke to at the bank said that she could not do anything unless I filed a complaint with my bank first.
I sent a message about it through the online banking website and I received a reply from Chris Bastide saying that I needed to return the paperwork sent to my address, however I will still be out of the country for some time. He said I needed to fax a note to the dispute department.
I am requesting that you credit my account for the 65.46 dollars and the 3.50 international ATM fee, both from 12/19/06.
My check number is 4430 4000 4551 5362, expiration 09/08.
My name and address are:
Jade Blair, 750 Grant St Apt 3, Indiana PA 15701.
The person I spoke to at Fortis Bank is Monique Jansegers. The phone number there is +32 53 60 52 80, the fax number is +32 2 565 00 78, and the email address is info@fortisbank.be.
If you have further questions, please email me through the PNC site or at jadeske@gmail.com. I will be out of the country so I can’t use my phone now.
Your prompt attention to this matter would be appreciated. Thank you.
Sincerely,
Jade Blair
vrijdag 27 april 2007
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